Draft pending legal review. This document has not been approved by a lawyer and is not yet in force.
Sundesk

Refund Policy

Last updated: [date of publication]

Paddle is the merchant of record for Sundesk purchases, and its buyer terms and refund rules apply to the transaction. [Counsel/Paddle to confirm wording.]

Our policy

If you are not happy, tell us within 14 days of your first payment and we will refund it in full. After that, annual plans can be refunded for the unused full months if you cancel because of a problem we could not fix; monthly plans are not refunded for a month already started. You can cancel any time, and the plan then ends when the paid period ends.

How to ask

Email the support address in the app with your account name. Refunds go back to the original payment method.

Statutory rights

Nothing here limits rights you have by law.